Resume
EDUCATION
Savannah College of Art and Design
B.F.A in Service Design with Honors
B.F.A in Industrial Design with Honors
Study Abroad Program: SCAD Hong Kong
SKILLS
Strategy + Research
Product Visioning and Roadmapping, Service Design Blueprinting, Ecosystem Mapping, Qualitative Research, Quantitative Research, Personas, Journey Mapping, Storyboarding, Workshop Facilitation,
Design
Information Architecture, Wireframing, Prototyping, UX Annotations, Interaction Flows, Concept and Usability Testing, Design Language System Documentation, Visual Design
Software
Adobe Creative Suit, Figma, Axure RP, Principle,
ACHIEVEMENTS
2017 Dubai Design Week
Global Grad Show Exhibitor, Muhimu
2017 IDSA International Design Excellence Award
Silver Award, Muhimu
2017 Core77 Design Awards
Design for Social Impact Award, Muhimu
2017 European Product Design Awards (ePDA)
Silver - Industrial and Life Prosthetics
2016 International Design Awards (IDA)
Bronze - Industrial and Science Design, Muhimu
2015 SolidWorks Summit Innovation
LANGUAGES
English, Spanish, German
EXPERIENCE
Design Director
Accenture Song / FJORD | Dec 2022 - Current
Leading cross-disciplinary teams in the creation of innovative, user-centric solutions, leveraging data-driven insights and technology to ensure experiences meet both user needs while achieving strategic business outcomes
Key Clients: Pokémon, Dell, Best Buy, PetSmart, On Location.
Interaction and Service Design Lead
FJORD | Dec 2020 - Dec 2022
Led design teams to deliver high-quality solutions across all phases of the project. Collaborated with stakeholders and cross-functional teams to translate requirements into creative design strategies while aligning to business objectives
Clients: Microsoft, Salesforce, Kaiser Permanente.
Senior Interaction and Service Designer
FJORD | Jan 2019 - Nov2020
Led interaction design deliverables for multiple projects across strategy, research, UX, and visual design on product visioning and go-to-market engagements
Clients: Golden State Warriors, Salesforce, Intesa Bank Italy.
Interaction and Service Designer
Matter / FJORD | Jan 2018 - Jan 2019
Worked on connected product and service experiences, supporting all design phases from concept creation to product launch while streamlining processes for interaction and behavior documentation
Clients: Carnival, Adero, Walmart.
Experience Designer
Sapient | Aug 2016 - July 2017
Redesigned client e-commerce websites from concept through development, delivering wireframes, user flows, annotations, and motion prototypes to communicate solutions to clients and teams.
Clients: MGM Resorts, Carnival Corp, Irvine Apartment Company.